PWA Training & Consultancy
Contact: Mr Paul Whitworth / Training Consultant
Address: First Floor, 4a Long Lane, Finchley Church End, London N3 2PT
Telephone: 020-8343-1949/Mob: 07770-687769
Email: pwatraining@myway.com

Very friendly and efficient CIEH accredited training provider offering a comprehensive package of memorable learning events throughout the UK. We consistently provide successful, personal and flexible services to all clients, large or small. Accredited and bespoke options are available to meet your needs and our 'can do' attitude means if its not already there, we will create it!

Courses Offered:

STATUTORY TRAINING PROGRAMMES - All the following programmes can be certificated by the Chartered Institute of Environmental Health (excepting FAAP and Fire Awareness).
Bespoke and In-house programmes can also be designed and run as alternative.

• Level 2 Award In Food Safety In Catering – 1 day
• Level 3 Award In Supervising Food Safety In Catering – 3 days
• Level 3 Awards In Food Safety Supervision for Manufacturing/Retail – 3 days
• Level 4 Award In Food Safety In Catering – 6 days
• Level 4 Award In Food Safety Management for Manufacturing – 6 days
  

• Level 2 Award In Health & Safety In The Workplace – 1 day
• Level 3 Award In Supervising Health & Safety – 3 days
• Level 4 Award in Heath & Safety in The Workplace – 6 days
• Principles Of Manual Handling – ½ day
• Principles Of COSHH – ½ day

• First Aid Appointed Person – 1 day (non-CIEH course, certificate of attendance can be PWA  version or client’s own)
• Fire Awareness Training – (non-CIEH and can be 1 – 4 hours depending on client requirements, certificate of attendance can be PWA version or client's own)

TRAINING & CONSULTANCY – Please call for any specific training opportunity, which may include analysis, design, delivery and evaluation.
Examples may include:

• New Openings Training – All areas covered
• Food Safety/Health & Safety Management Systems – ‘design to launch with follow up support’
• Conducting Food Safety and Health and Safety audits, monthly and/or quarterly
• Product Knowledge Workshops
• Mystery Guest Audits
• Workbook, manuals and handbook projects ‘from design to delivery’
• Customer Care Workshops, examples include: Understanding & Exceeding Guests Needs & Expectations, Improving Service & Profit Through Effective Use Of Selling Skills, Dealing With Situations & Complaints & Turning Problems Into Opportunities

MANAGEMENT DEVELOPMENT – Designed and delivered to meet specific needs of delegates and business.
Examples may include:

• Supervisor Development
• Team Building
• Leadership Skills
• Presentation Skills
• Planning Training & Development
• Task & Group Training Techniques
• Effective Recruitment, Selection & Interview Techniques
• Managing Conduct, Performance & Behaviour
• Financial Management
• Planning & Conducting Appraisals
• Time Management

IF THERE IS A PROGRAMME YOU REQUIRE THAT IS NOT LISTED, PLEASE LET ME KNOW & IT CAN BE CREATED OR ARRANGED THROUGH THE APPROPRIATE ACCREDITING & AWARDING BODY